Privacy policy
This Privacy Policy explains how TANK TOTE LLC collects, uses, and discloses personal information when you visit tanktote.shop, place an order, contact us, or use our services.
Information We Collect
We collect information you provide when placing an order or contacting us, including:
Name
Billing and shipping address
Email address
Telephone number
Order and transaction details
Messages sent to customer service
Payment information is processed by the payment provider selected at checkout. TANK TOTE LLC does not retain complete payment card numbers.
When you use our website, Shopify automatically processes technical information required to operate the store, including IP address, browser type, device information, and website activity.
How We Use Information
We use personal information to:
Process payments and orders
Arrange shipping and delivery
Provide order confirmations and tracking information
Handle returns, exchanges, and refunds
Respond to customer service requests
Maintain transaction and business records
Protect the website and prevent fraudulent transactions
Comply with legal and financial obligations
How We Disclose Information
We disclose information required to operate our store and complete customer orders to:
Shopify, which hosts and operates our online store
Payment providers selected during checkout
FedEx for shipping and delivery
Pioneer Warehouse & Logistics for order fulfillment and returns
Professional, financial, or legal service providers when required for business records and legal compliance
We do not sell personal information for monetary compensation.
Cookies
Our website uses cookies required for website operation, shopping cart functions, checkout, payment processing, account security, and customer privacy preferences.
For more information, please review our Cookie Policy.
Data Retention
We retain personal information for the period required to process orders, provide customer service, maintain business records, resolve disputes, and comply with legal, tax, and accounting obligations.
Your Privacy Rights
Subject to applicable law, you may request:
Access to personal information associated with you
Correction of inaccurate personal information
Deletion of eligible personal information
A copy of eligible personal information
To submit a privacy request, please email support@tanktote.shop. Please include your name, email address, order number when applicable, and the type of request.
Children’s Privacy
Our website and products are not directed to children under 13. We do not knowingly collect personal information directly from children under 13.
Information Security
We use administrative and technical measures provided through our ecommerce platform and service providers to protect personal information. Please use the secure checkout provided on tanktote.shop when submitting payment information.
Contact Information
TANK TOTE LLC
1529 Prier Ln
Webb City, MO 64870-9605
United States
Email: support@tanktote.shop
Phone: +1 (816) 550-5412