Privacy policy
This Privacy Policy explains how TANK TOTE LLC collects, uses, and discloses personal information through tanktote.shop.
Information We Collect
When you place an order, create an account, or contact us, we collect the information you provide, including your name, email address, telephone number, billing and shipping addresses, order details, and customer service messages.
Shopify processes technical information needed to operate and secure the store, including your IP address, browser and device information, session information, and interactions with store functions.
Payments are processed by the payment provider selected at checkout. TANK TOTE LLC does not store complete payment card numbers.
How We Use Information
We use personal information to process orders and payments, arrange delivery, send order and tracking updates, manage returns and refunds, answer customer service requests, maintain business records, prevent fraud, and comply with legal obligations.
Information Sharing
We disclose information needed to provide our services to:
Shopify for store hosting, checkout, and store operation.
Payment providers for payment processing and refunds.
Pioneer Warehouse & Logistics for order fulfillment and returns.
FedEx for shipping and delivery.
Professional advisers and authorities for accounting, legal compliance, and valid legal requests.
We do not sell personal information or share it for cross-context behavioral advertising. We do not use customer information for targeted advertising.
Cookies
We use cookies and similar technologies needed for store operation, shopping cart functions, checkout, payment processing, security, and privacy preferences.
See our Cookie Policy.
Retention and Security
We retain information for the period needed to fulfill orders, provide customer service, maintain required records, resolve disputes, and meet legal obligations.
Our store uses HTTPS and Shopify’s secure checkout. Access to customer information is restricted to the people and service providers who need it to perform their work.
Our service providers process information in the countries where they operate, including the United States.
Privacy Requests
You can request access to, correction of, deletion of, or a copy of your personal information by emailing support@tanktote.shop.
Please provide the email address associated with your order and describe your request. We verify your identity before releasing or changing personal information.
Deletion excludes records retained to complete transactions or meet legal obligations. Requests and appeals are handled under the privacy laws applicable to your location. We do not discriminate against customers for exercising privacy rights.
For additional information, see Your Privacy Choices.
Children’s Privacy
Our store is not directed to children under 13. We do not knowingly collect personal information from children under 13. Please contact us to request removal of information submitted by a child.
Contact
TANK TOTE LLC
1529 Prier Ln
Webb City, MO 64870-9605
United States
Email: support@tanktote.shop
Phone: +1 (816) 550-5412